FAQ'S - frequently asked questions
FAQ'S - frequently asked questions
Were do you ship from ? Where are the products produced?
Answer: UK produced! ALL our products are printed and shipped from the UK only, from our 2 sites.
How do I get some sample garments with my logo on?
Answer: First we build your store for you. Then you can order sample printed garments for delivery to your own address. No minimum orders! so order as little as 1.
With an admin account, what can I do with my store?
Answer: We edit websites and products free of charge for you, but you also have some editing capability with your login (such as your markup profit) . But please note: if you choose to edit website layout and products and it causes issues there may be a charge to fix it
Who will be responsible for answering questions from buyers?
Answer: We put a free question form on your webstore, and questions from your customers will go to you at your chosen email address. If in turn you have any questions for us you can ask them at any time and we are happy to help.
How and when do i get my commission money?
Answer: Your commssion will be automaticall paid into your PAYPAL account at the start of each month. There is a small 3.1% card transaction fee deduction that covers some of the cost of your customers card transaction purchase
Can I change the products or colours in my store template?
Answer: Yes, you can. We have populated our store templates with best selling garments with high stock levels. If you want to swap them out for others: Store owners are encouraged to choose colours with higher stock levels to reduce the risk of items going out of stock.
WITH MY ACCOUNT, WHAT changes CAN I make to MY STORE?
Answer: We edit websites and products, free of charge, for you. But you also have some editing capability with your login (such as setting your markup profit, and editing products for sale). But please note: if you choose to edit website layouts and it causes issues there may be a small charge to fix your store.
